SOLUTIONS
WEB SOLUTIONS
- Website review purpose & role (core & path) / competitor assessment,
- Web assessment including Google Analytics, audit of site,
- Website architecture wire framing,
- Refurbish: upgrade options/cost benefit analysis.
- SEM integration assessment & optimization
- Web optimization, A+B testing / Google Analytics – monitoring,
- Website - ongoing maintenance & updates.
- Reporting & dashboard development - analytics,
- A/B testing / pilot projects,
- Behind paid wall strategies & development.
Website Monthly Care Packages:
Website Basic Maintenance Package
Basic Maintenance: Weekly back-ups, security & malware scans, free malware clean-ups, 24/7 uptime monitoring, maintenance & bug fixes.
WordPress: Plug-in, theme updates.
Website Basic Maintenance & Performance
Basic Maintenance: Daily back-ups, security & malware scans, free malware clean-ups, 24/7 uptime monitoring, maintenance & bug fixes. WordPress: Plug-in, theme updates.
Performance: Performance monitoring, monitoring & fix broken links, Google Analytics monthly reporting, Keywords & Meta descriptions.
Web Basic Maintenance / Performance & Content
Basic Maintenance: Daily back-ups, security & malware scans, free malware clean-ups, 24/7 uptime monitoring, maintenance & bug fixes. WordPress: Plug-in, theme updates.
Performance: Performance monitoring, monitoring & fix broken links, Google Analytics monthly reporting, Keywords & Meta descriptions.
Content: 2 hours of website edits, 2 blogs posted – content provided by the client, SEO for blog posts.
Web Basic Maintenance / Performance & Content +
Basic Maintenance: Daily back-ups, security & malware scans, free malware clean-ups, 24/7 uptime monitoring, maintenance & bug fixes. WordPress: Plug-in, theme updates.
Performance: Performance monitoring, monitoring & fix broken links, Google Analytics monthly reporting, Keywords, Meta descriptions & Free content delivery network (CDN).
Content: Strategic Campaign planning & optimization, 2 hours website edits, 2 blogs posted – content generated by Sterling Steps, SEO for blog posts.
SOCIAL MEDIA SOLUTIONS
- Defining audience & building personas,
- Social media asset / competitor review,
- Brand Story aesthetics tone,
- Digital campaign strategies & planning.
- Content generation,
- Community audience building strategies,
- Social media optimization, A+B testing / analytics,
- Social media analytics & monitoring.
- Advertising enhancement & assessment,
- Reporting & dashboard development - analytics,
- A/B testing / pilot projects.
Social Media Monthly Care Packages:
Social Media: Starter
Perfect for new companies or for brands looking to make their foray into social media.
Profile creation: includes tracking & basic reporting
Channel Setup: Create channel, set-up profile & picture. Basic brand identity included.
Social Media: Bronze
Audit: Social Media Audit
Channel: account creation (if required), 1 business channel.
Planning: basic marketing campaign planning,
Content: 2 post per week
Publishing & Scheduling: Basic scheduling, generate custom URL.
Account Management: monthly account monitoring,
Reporting: social analytics dashboard, delivered monthly
Social Media: Silver
Audit: Social Media Audit
Channel: account creation (if required), 2 business channels.
Planning: marketing campaign planning,
Content: 2 posts per week, including 1 video post
Publishing & Scheduling: Optimized scheduling, generate 2 custom URLs.
Account Management: weekly account monitoring, account engagement- one hour capacity per week.
Reporting: social analytics dashboard, delivered weekly
Social Media: Gold
Audit: Social Media Audit
Channel: account creation (if required), 3 business channels.
Planning: strategic marketing campaign planning,
Content: 3 posts per week, including 1 video post
Publishing & Scheduling: Optimized scheduling, generate 2 custom URLs, boosted post options
Account Management: daily account monitoring, account engagement -two hour capacity per week.
Reporting: social analytics dashboard, delivered weekly
Optimization: A+B testing, post alternative & audience engagement optimization
CUSTOMER EXPERIENCE SOLUTIONS
- Safaris – business observations,
- Safaris – including Customer Experience review,
- Comprehensive multiple point business evaluation.
- Business mapping (incubation pivoting partnerships),
- CX analytics & monitoring.
- CX generation.
- Elevating the CX VIP/exclusive programs,
- A+B testing & pilot projects,
- Reporting & dashboard development - analytics.
Available for FREELANCE
At Sterling Steps, in addition to supporting web social and customer experience, we are also available for Freelance. Your business can either leverage ‘subject-matter expert’ or we can support you, on a project-by-project basis.
Contact us today and find out ways in which Sterling Steps, can support your business!